Costs and Payments

Depending on your taste and comfort demand, the travel cost in Vietnam varies between $15 and 250$/day. Travel cost today is a little more expensive than in the past due to the constantly high inflation in key cities. However Vietnam cost is still a great deal compared with many parts of Southeast Asia.

See the best tours in Vietnam:

- Vietnam Attractions for Kids

- Children and Flash Floods

The national currency in Vietnam is dong (VND), but USD is pretty widely accepted. Most tourist centers will accept both kinds of currency, whereas other businesses may prefer VND. Whenever tourists go packing, you should have enough local currency.

Room rates can be at least $5 in busy tourist centers. Spending $10 to $30, tourists will have a well-equipped room with air-conditioner, satellite TV, fridge and warm water. A room in a three-star hotel often costs $50. At the price of $100 or more, it’s five-star hotel. However, hotels in Hanoi and Ho Chi Minh City tend to be more expensive than those in other provinces. Tourists are free to negotiate for a discount in low tourist season. Better to book in advance than to wait until the last minutes.

Dining out is great in Vietnam. At street stalls and markets, meals can cost only $1.5 or less. Local restaurants are more comfortable and tourists will have a good meal with the cost only between $2 and $5. In some Vietnamese gourmet restaurants, drinks can cost $15; and good wines could cost $50. If you love beer hoi, enjoy 4 glasses of Hanoi beer for just $ 1.

Domestic flights are quite good for long journeys, particularly with low-cost carrier Jetstar Pacific on the scene. The price of a one-way ticket Hanoi - Ho Chi Minh City is around $100. Trains with soft sleepers are also very comfortable for long distances such as Hanoi-Hue or Ho Chi Minh - Nha Trang.

Bus travel is getting higher fares due to increases in oil prices. Public bus lines between major destinations are fixed, but it is often overcharging for buses to remote areas. To maximize flexibility, a lot of travelers prefer to rent a car or 4WD with a guide. The cost is from about $30 for a city tour up to $100 or more for a day up-country tour (including food and lodging for driver). Cost for a guide is from $15 to $50, depending on the destination.

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See other travel updates of Vietnam:

- Top must-sees and must-dos in Vietnam

- Reasons To Head Out To Vietnam

- Interesting facts about Vietnamese New Year

- Interesting facts about Vietnam food

- Getting Around Vietnam

Vietnam is just like any other developing countries. In key cities like Hanoi and Saigon, tourists will see beggars and street vendors who try to earn a dollar a day.

Why this sounds so poor, and you may say it is the poverty that forces them to choose that way of living. Some social studies by famous professors have indicated that it is not the poverty but the kindness of tourists that attracts people onto the streets.

See the best tours in Vietnam:

- Vietnam Discovery

- Vietnam Honeymoon and Discovery

- Nha Trang Paradise

Often when you start to eat a delicious meal, you feel a tug on our shirt sleeve. This latest ‘annoyance’ is a bony, eight-year-old boy holding his three-year-old sister in his arms. The little girl has a distended stomach and her hungry eyes are fixed on your full plate.

When you are sightseeing, a street vendor come up and ask you to buy her few bananas. She will try to grasp you, and even intimidate you. How do you deal with these situations?

Taking the matter into your own hands by giving out money or gifts to people on the streets can cause more damage than good. The more people are given handouts, the more reliant and attracted to life on the streets they become. When money is tight, people recognize that life on the streets is no longer so fruitful. This will hopefully discourage parents and ‘pimps’ forcing children and beggars onto the streets.

One way to contribute and help improve the situation is to invest just a few hours to find out about local organizations that work with street vendors, street kids and disadvantaged people. These groups are likely to make sure contributions are used in the most effective way possible to help those who need it. 

However, if you want to do something on the spot, at least avoid giving money or anything that can be sold. The elderly and the young are easily controlled and are ideal begging tools. Never to give something directly to a beggar, it’s better to give food than money. Be firm and say no if necessary.

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See other travel updates of Vietnam:

- Interesting facts about Vietnam food

- Traffic and safety in Vietnam

- Vietnam Cuisine

- Vietnam Drinks

- Getting Around Vietnam

Sung Sot (Surprise) Cave is located on Bo Hon Island, some 10 kms from the Bai Chay Tourist Wharf. The Cave is one of the most beautiful and widest caves in Hạ Long Bay with the highest number of stalagmites and stalactites of unique shapes. Sung Sot Cave is one of the typical caves with high scientific value, which was discovered by the French archeologist in 1901. It was called then “Grotte des surprises”. Thank to its grandiose beauty, in early 2012, Sung Sot Cave was voted one of the top 10 beautiful caves in the world by the association of tourist offices and agencies in the Czech Republic.

See the best cruises on Halong Bay:

- Paloma Cruise

- Victory Cruise

- Emotion Cruise

- Calypso Cruiser

From the boat, tourists will climb up 50 steep stone steps and then down about twenty stone steps to reach the entrance of the cave with a height of about 25 m. The cave has an area of 10,000 square meters with thousands of stalagmites, stalactites and a stone-paved passage system along 500 m from the entrance to the exit. The way to Sung Sot cave is quite steep through transplanted stone steps, which brings tourists not only an interesting feeling of trekking but also an eager feeling of a way to reach the haven.

The cave is divided into two main parts.  The first one seems to be a large theater with a ceiling covered with a layer of shimmering valet-rug, numerous sparkling chandeliers of stalactites, and stone statues of elephants, seals, raspberries, and flowers, which all together vibrate between real and dream lives. The ceiling is approximate 30 m high and the walls are almost perfectly smooth as if they were built by human beings and decorated by multi-colors that blend with the setting of the area. In the cave, there are a lot of strange images such as century-old tree with a lush foliage, fur seals and dinosaurs, etc. At the highest peak of the cave is a royal garden with charming scenery of clear water lakes and various plants and birds living here. On nice days groups of monkeys might go there for fruits and create agitation in the cave.

Passing through a narrow passage, tourists can reach the second part of the cave which is so immense that it can contain thousands of people at one time. Inside the cave, there are a lot of other interesting things. On the ceiling are numerous stalactites with odd forms. Nearby the entrance is a stone of a horse and a long sword forms related to an ancient legend telling that after conquering the An invaders from China, the hero Thanh Giong returned to the Haven leaving his horse and sword to reassure the public and expel demons. Currently, in the cave, many natural images seem to be the marks of fierce battle, the footmark of the horse became small beautiful lakes. Coming there, tourists can admire not only the beauty but also the impressiveness of nature. Each scene in the cave also gives tourists the feeling of novelty and surprise.

Sung Sot Cave is one of the highlights in any cruise routes in Halong Bay. Whether it is a day cruise, or 2 day one night cruise, most will stop at the Island for visitors to get stunned by the magnificence of the Cave.

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See other travel updates of Halong Bay:

- Things to do on Halong Bay Cruises

- Say Hello to Halong Bay

- When to visit Halong Bay

- Getting around Halong Bay

- Halong Bay cuisine

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1. Deposit & Balance Payments

×          A deposit which is equal to 20% of the total tour cost or 100 US Dollar per person joining tour is required at the time of booking, whichever greater (non – refundable). The full or final payment is required 45 days before departure for your Tour to Vietnam, Laos or Cambodia. If final payments are not received on time, Red Crane Travel may cancel the reservation and invoke the cancellation fee (see below).

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×          Except as otherwise agreed by Red Crane Travel, Client’s payment shall be executed by cash, credit card or travelers cheque. Except for cash payment, a service charge will be applied (3% of the card holder). In cases where credit facilities have been agreed with the Client/ Agent, payment shall be executed by swift or telegraphic transfer to the appropriate Red Crane Travel’s bank account. Any bank charges levied by the sending bank relating to transfers to Red Crane Travel must be paid by the Client/ Agent.

2. Cancellations

Cancellations will be charged as follows:

×          More than 60 days before arrival: no cancellation charge

×          14-60 days before arrival: 10% of the price

×          5-13 days before arrival: 50% of the price

×          Less than 5 days before arrival: 100 % of the price

3. Cancellation of Extra Services

For additional hotel nights and other extra services booked in connection with tour programs, cancellations will be charged as follows:

×          More than 30 days prior to the service: fully refunded;

×          15 - 30 days in advance: 50% of the price;

×          Less than 15 days in advance: 100% of the price (Unless we can negotiate otherwise with the hotel or service suppliers).

4. Claims and Refunds of Unused Services

×          No refunds or exchanges can be made in respect of accommodation, meals, sightseeing tours, transport or any other services which are included in the tour prices but not utilized by the clients or any tour member.

×          For claims to be considered, they must be received in writing within 30 days of the termination of the program and be accompanied by appropriate supporting documentation.

×          Any adjustment considered will be based on the actual price of the services involved and not on a per diem basis. Red Crane Travel will not accept any liability for any claims that are not received within 30 days of the termination of your travel program. All claims for days missed while traveling should be made in writing within 30 days of the termination of the program.

5. Children policy

×          Children under 5 years of age are free of charge while parents take care of their meals and bedding. Children between 5 and 10 years of age are generally granted a reduction of 25% of the tour price, provided that each of such children are accompanied by at least two full-paying adults and stay in the same room or cabin. Children from 11 years old will pay the full cost, having full meals but stay on an extra bed inside their parents room for care and security reasons. 

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×          Accommodations (hotel or vessel) and pre-arranged sightseeing are subject to change at any time due to unforeseen circumstances or circumstances beyond Red Crane Travel’s control. Every effort will be made to operate tours as planned. Most of the time, itineraries are carried out as planned, except for typhoons or bad weather.

7. Early Check-in

×          Check-in is usually at 12 noon or later. Most hotels allow check-in to take place during the mid-afternoon. Early check-in is not included in the tour prices. We often try to support clients in these cases if it is possible. In case it is not possible while you wish to have your room ready for immediate check-in upon arrival, Red Crane Travel can arrange this for an additional charge.

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×          Clients should take into account all international travel risks and familiarize themselves with health requirements applicable to the areas they intend to visit. Clients are solely responsible for checking the safety and security conditions, vaccination, and other health requirements of governments in countries visited or transited.

×          On adventure itineraries some active elements are incorporated into the tour. To enjoy the tour as intended a minimum level of fitness is required to participate which will be informed at the tour booking. The level required would be equivalent to what is obtained by routine daily exercise such as golf, jogging, energetic walking, tennis, etc. Activities during the tour could include (but are not limited to) trekking, hiking, off road walking, cycling, kayaking and navigating uneven terrain. Should you have any questions or need any clarification about a specific tour, please ask for details at time of booking.

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×          Clients are required to have full international travel insurance upon starting travelling with us. It is the responsibility of the clients to read their insurance policy before they travel and ensure that the insurance scheme provides the Clients with the requisite level of cover.

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×          All clients must be in possession of a valid passport and necessary visas or permits at the commencement of travel. All such documentations are at the sole responsibility of the clients. Your travel advisor may assist you in applying for the necessary travel documentations upon request. Red Crane Travel accepts no responsibility or liability whatsoever for the failure of clients to obtain appropriate documentation. Vietnamese national clients are to bring along ID cards or birth certificates for children for check in at airlines or ferries stations. 

12. Luggage Allowance

×          In accordance with regulations of the Vietnam Airlines and other regional airway carriers, the free baggage allowance within Vietnam is 40kg for the business class, 20kg for economy class, plus limited carry-on luggage. Excess baggage charges are the sole responsibility of the client. Regulations within Vietnam specify that all suitcases must have a locking device attached. Failure to follow this regulation may result in refusal by airport staff to load suitcases onto the aircraft. Clients are responsible for adhering fully to any other rules and regulations of airway carriers.

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×          Many of Red Crane Travel tour packages include activities which require care attention. Such activities include boarding and going ashore from boats, climbing hills, trekking, cycling, hiking, kayaking, and entering and exiting caves etc. You will receive help and advice from our representatives but all activities are undertaken at your own risk. Red Crane Travel, our employees and agents shall not be responsible for any action or event that occurs after our employees and agents have exercised their duty and taken the necessary care.

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